+49 (0)351 871 8222
To enable us to process your exchange or complaint as quickly as possible, please fill in our return form. You can store replacement articles or your bank details for refunds on this account.
|Step 1||Download the return form provided for this purpose|
|Step 2||Fill in the form completely and conscientiously|
|Step 3||Enclose the return form - ready.|
As we inform you in our right to cancel, you as the private customer1 have to pay the return shipping costs.
* Private customers are entitled to a right to cancel in accordance with the following provision, whereby consumers are every natural person who concludes a legal transaction for purposes that cannot be attributed predominantly to their commercial or independent professional activity.