At maxxcount.de you pay

• Only 1x shipping costs - regardless of the number of packages!
• Free Shipping - from 199 € shopping cart total (for shipping in Germany)

Shipping within Germany

When ordering an item, we charge the following shipping costs within Germany:

For a reliable and fast transport of the order to our customers we offer the shipping option "DHL Parcel Delivery" for all articles for a shipping within Germany!

For certain items, we offer our customers an additional shipping option "Deutsche Post Parcel Delivery", provided that these are suitable for shipping as postal goods shipment within Germany.

For this shipping option there is a lower shipping fee of only 1,95€. Please note: Cash on delivery is not possible here!

At maxxcount.de you order from an order value of 199,00 € free shipping within Germany.

Our shipping company DHL supplies the following German islands:

Shipping abroad

When ordering an item for shipment abroad, we charge shipping costs according to the following shipping zones:

Please also note the information on delivery time to foreign countries

For deliveries to non-EU countries additional customs duties and fees apply. Further information can be found, for example, at https://ec.europa.eu/taxation_customs/home_en and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

In-Store Pickup

Of course, you can also pick up your order in person. We offer you to buy your goods conveniently in our webshop, the possibility to pick up your order on site is part of our ordering process and can be selected in the ordering process. There are no shipping costs and we will inform you as soon as the goods are ready for collection.

Please make an appointment with us in advance by phone or e-mail, so that our employees can schedule sufficient time for your visit to answer any questions that may arise during installation.

Our In-Store Pickup adress:

Shipping company

For years, we have been working with the most reliable and fastest shipping service providers and freight companies to guarantee our customers smooth and prompt delivery of their orders. We therefore ship orders in Germany and abroad mainly with Deutsche Post & DHL. When ordering, you can choose between the shipping service providers we provide.

Detailed information about our shipping service provider:

• Shipping on weekends
• Storage at the post office/branch office: pickup also possible on weekends
• Comprehensive logistics and branch network
• Worldwide shipping
• Track & Trace Shipment tracking via Internet or telephone

Information on delivery times

Do you need information about the estimated delivery time?

Here we give you an overview:

Information about delivery times within Germany

The delivery time within Germany is shown directly on the product in the "Delivery time" section.

In the following table you will find the delivery times for shipping to other countries, which you have to add to the delivery time indicated for the respective article.

If you order several articles with different delivery times, we will ship the goods in a single consignment, unless we have agreed otherwise with you. In this case, the total delivery time applies to the consignment of goods, which applies to the article in your order with the longest delivery time.

In the case of payment in advance, the period for delivery shall commence on the day following the placing of the payment order with the transferring bank or, in the case of other payment methods, on the day following the conclusion of the contract and shall end on the last day of the period. If the last day of the period falls on a Sunday or a state recognized public holiday at the place of delivery, the next working day shall replace such a day.

If an article is not in stock or not immediately available and the delivery time is extended accordingly, it will be pointed out separately on the respective product page in the shop.

Information on the availability display

Articles in the shop of maxxcount.de can have one of three possible statuses, depending on availability. These will be displayed on the item, in the product list and on the product detail page of our shop:

• Article in stock - The article is in sufficient quantity in stock and ready for immediate shipment.
• Items ordered - The item is currently out of stock, but is in infeed.
• Item not available - This item is currently unavailable. Please contact our support.

If an article is not in stock or cannot be delivered immediately and the delivery time is extended accordingly, it will be pointed out separately on the respective product page.

Shipping notification

If the ordered goods are handed over to our shipping department, our customers receive a corresponding shipping notification by email. The order / package will be delivered in Germany within the delivery time indicated on the product.

Alternative shipping methods

Shipment of your order by forwarding agent or courier service is possible after consultation with a customer advisor and is particularly suitable for large orders or deliveries within Dresden and the surrounding area. Please note, however, that in this case different shipping costs may be due.

Your account manager will be happy to get you a daily updated offer from our shipping service providers.